General Smartphone Usage: Smartphones have become an integral part of users’ daily lives. Consumers use smartphones as an extension of their desktop computers as they multitask and consume other media.
Action-Oriented Searchers: Mobile search is heavily relied upon to find a wide variety of information and to navigate the mobile internet.
Local Information Seekers: Looking for local information is done by virtually all smartphone users—and consumers are ready to act on the information they find.
Purchase-driven Shoppers: Smartphones have become an indispensable shopping tool and are used across channels and throughout the research and decision-making process.
Reaching Mobile Consumers: Cross-media exposure influences smartphone users’ behavior and a majority notice mobile ads—which leads to taking action on it.
Implications for Your Business
The findings of Google’s study have strong implications for businesses and mobile advertisers. Make sure you can be found via mobile search as consumers regularly use their phones to find and act on information. Incorporate location based products and services and make it easy for mobile customers to reach you because local information seeking is common among smartphone users. Develop a comprehensive cross-channel strategy as mobile shoppers use their phones in-store, online and via mobile website and apps to research and make purchase decisions. Last, implement an integrated marketing strategy with mobile advertising that takes advantage of the knowledge that people are using their smartphones while consuming other media and are influenced by the information they find.